At Al-Arafat Tours & Travels, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or book our services related to Hajj, Umrah, or any other travel packages. By using our website, you agree to the terms outlined in this policy.
When you contact us or make a booking, we may collect personal details, including your full name, email address, phone number, passport information, and travel preferences. We may also collect non-personal information, such as your IP address, browser type, and website activity, to enhance your browsing experience.
The information we collect is primarily used to process your travel bookings, communicate with you effectively, and ensure a smooth and personalized travel experience. We may also use your data to send confirmations, updates, promotional messages, and important travel-related notifications.
We do not sell or share your personal information with unrelated third parties. However, in the process of fulfilling your bookings, we may share necessary details with airlines, hotels, visa agents, and authorized travel partners. Your information may also be shared with government authorities if required for travel documentation or legal compliance.
We implement strict measures to secure your data. Our website uses secure encryption (SSL), and your information is stored on protected servers accessible only to authorized personnel. While we strive to protect your data, please note that no internet-based system can be guaranteed 100% secure.
Our website may use cookies to enhance user experience and gather analytics about visitor behavior. Cookies help us remember your preferences and improve our services. You can modify your browser settings to disable cookies if you prefer, though this may affect certain features on our website.
We may update this Privacy Policy occasionally to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Continued use of our services after changes means you accept the updated policy.
If you have any questions, concerns, or requests related to this Privacy Policy, please feel free to contact us at:
Al-Arafat Tours & Travels
📞 Phone: +91 98678 51046
📧 Email: umrah@alarafat.com