Shipping & Delivery

At Al Arafat Hajj and Umrah, we strive to ensure that all necessary documents and materials for your pilgrimage are delivered to you efficiently and securely. Below are the details of our shipping and delivery policy.

Shipping Methods:

• *Standard Shipping*: We use reputable courier services to ship all travel documents, tickets, and other materials. Standard shipping times may vary depending on your location but typically take 5-7 business days.
• *Express Shipping*: For urgent deliveries, express shipping options are available at an additional cost. Express shipping typically takes 2-3 business days.
• *Digital Delivery*: Whenever possible, digital copies of documents and tickets will be sent via email for immediate access and convenience.

Shipping Costs:

• *Standard Shipping*: The cost of standard shipping is included in your package price.
• *Express Shipping*: Additional charges will apply for express shipping. The exact cost will be communicated to you at the time of booking.
• *International Shipping*: For international clients, shipping costs may vary based on destination and selected courier service.

Delivery Timeline:

• *Processing Time*: Once your booking is confirmed, we process and prepare your documents within 3-5 business days.
• *Shipping Time*: After processing, standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Tracking and Notifications:

• *Tracking Information*: Once your package is shipped, you will receive an email with tracking information to monitor the delivery status.
• *Delivery Confirmation*: We will notify you via email once your package has been successfully delivered.

Delivery Address:

• *Correct Information*: It is your responsibility to provide accurate and complete shipping information at the time of booking. Please ensure that your delivery address, phone number, and email address are correct.
• *Changes to Address*: If you need to change your delivery address after booking, please contact us immediately. Address changes may delay the delivery process.

Lost or Damaged Shipments:

• *Lost Shipments*: In the unlikely event that your package is lost, please contact us as soon as possible. We will work with the courier service to locate your package or arrange for a replacement.
• *Damaged Shipments*: If your package arrives damaged, please retain all packaging materials and contact us immediately. We will arrange for a replacement or necessary assistance.

Contact Us:

For any questions or concerns regarding shipping and delivery, please contact us at:

📞 [+91 8999 306363]
🌐 [https://www.alarafat.com/]
✉️ [umrah@alarafat.com]

*Al Arafat Hajj and Umrah – Your Trusted Partner for Hajj and Umrah Journeys*

Thank you for choosing Al Arafat Hajj and Umrah. We are committed to providing you with exceptional service and ensuring that all your travel documents are delivered securely and promptly.